Can I Make a Genius Bar Reservation Online?
Practise you have a problem or a question relating to your Apple products? Apple offers a variety of tech support options for its customers. Some of the back up options include (a) phone (b) live chat (c) electronic mail support. Withal, you may need to get easily-on, personal support and help from an Apple skilful, especially if you are having a hardware trouble (like a cracked screen problem, water impairment, etc). You may have to bring your device to your nearest Apple Store.
Apple offers tech support inside every Apple Retail Store. This support is offered past the Genius Bar stations. Employees of the Genius Bar, called Geniuses, peculiarly trained to help customers with Apple hardware and software.
In gild to visit the Genius Bars, you lot may demand to brand a reservation. You lot can schedule a reservation fourth dimension online before coming in. This article explains how you can make an Apple Genius Bar appointment.
Apple has recently changed how genius bar appointments are made. Apple has made it a petty scrap difficult now. Information technology seems that Apple tree wants to offering support mainly via online live chat or phone calls.
What is the Genius Bar
The Genius Bar is a hands-on technical support station located within Apple tree's retail stores. When you take questions or need support for your Apple products, such as Mac, iPod, Apple Telly, or iPhone, you tin can get practiced advice and grooming at the Genius Bar in whatsoever Apple Retail Shop.
The Genius Bar employees, chosen Geniuses, are specially trained and certified Apple experts. The main jobs of the Geniuses are to aid Apple users with hardware and software. They can reply your questions, provide personal supports, and offers repairs. Most of the services they provide are free. They tin can practice repairs, but you accept to pay for non-warranty services if your device is not covered by the Apple warranty, an AppleCare plan.
There are ii ways to make a Genius Bar reservation at an Apple Store:
- You lot tin use the Apple Store app or,
- You can brand a reservation via the Apple tree support web site.
i. iOS device / Apple Back up App and Genius Bar appointments (the easiest fashion)
- Open the Apple Support app (if y'all do not take it, launch the App Store and download and install it – or click here)
- Tap Get Support
- Select your device. For the purpose of this article, nosotros selected iPhone 10 and then Repairs & Physical Damage and "Buttons not working". Note that some problems volition merely let you receive support via phone calls or live chat sessions.
- Tap Bring in for Repair and discover a location and date and time and then tap Reserve. Then your reservation volition exist made.
- It will probably say "You don't accept any reservations", since y'all are trying to brand a reservation. To make a new reservation, tap Find a store
two. Genius bar engagement via the web site
Without downloading and installing an app, you can also get an appointment via Apple's back up web site. Here is how:
- Go to Apple's Genius Bar web site. (URL: https://www.apple.com/retail/geniusbar/)
- Scroll downward and click Get hardware help
- Select the device or the service that y'all need help with. For the purpose of this article, we volition select the iPhone choice.
- Select Repairs and Physical and then select your issue or select the "The topic is not listed" pick. If you choose the "Topic is not listed" option, describe your issue, then click go along.
- Select "Bring in for Repair"
- You lot will be asked to enter your Apple ID and countersign
- Select your location. Y'all can search past city, zip code, or name. You can also browse all Apple retail stores. Observe the closest Apple Store that you want to go to.
- Select the date and time
- So your reservation volition be confirmed.
Now you accept your Genius Bar reservation. Apple will also send you lot a confirmation email. Yous tin easily cancel or reschedule it if y'all want to. Make sure you back up your device before going.
How to set up for your engagement
Before your appointment, you lot may want to fix for your appointment. Do not forget to back up your data (you can use iCloud). Brand sure to bring all of the hardware (that you are having issues with) with you lot. For example, if you lot are having problems with your Mac, bring all of the accessories such as your mouse, keyboard. Y'all may also be asked for your sales receipt.
Make sure that you know your Apple ID countersign (y'all may accept to turn off Find My).
And lastly, practice non forget to bring your ID with you lot.
Your Genius Bar appointment may last nearly fifteen minutes. If your device needs a hardware repair, the Genius will discuss with you regarding your repair options. This may include whatever applicable charges.
See as well: How to Cancel Your iTunes (apps, iTunes Shop, iBooks, etc) Purchases
Source: https://macreports.com/how-to-make-a-genius-bar-reservation/
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